Description
Regarding the after-sales warranty statement: Due to the special nature of the product, it is shipped with a warranty label (
). Please do not remove it within three months. We only provide after-sales service for products with warranty labels on their appearance. Products without warranty labels will be considered non ours. Refuse any after-sales service.
Regarding the product: The product has a three month warranty period, and after-sales service cannot be provided beyond three months. Please be informed.
Regarding accessories: Accessories do not have warranty service. Please provide feedback on the day you receive the package. Failure to provide feedback will be considered as no problem and inability to provide after-sales service.
Regarding appearance: We refuse any after-sales applications regarding product appearance issues due to the lack of packaging. If you need to know the appearance of the product, you can contact me.
About memory cards: The camera itself does not have memory, so it needs to be used together with the memory card It is recommended to use: Sandisk Premium, Premium Upgrade, Premium Professional; Lexar Professional 1066x silver series, microSD card with at least Class 10 or UHS-1 rating, or purchase «Package 2», «Package 3», «Package 4», packages, which contain qualified memory cards
Damage caused by water ingress, collision, improper operation, etc. will result in inability to obtain after-sales service.
Due to the high price of the product, our store currently does not accept returns without reason. Please purchase after you fully understand the product and confirm your needs.
Reminder: When using the camera underwater, it is necessary to wear a waterproof shell. Damage caused by water ingress is not covered by the warranty.
Please use a power adapter with an output voltage value of 5V-1A
Alternatively, refer to the GoPro official website to use a power adapter.
If you do not agree with the above statement, please do not purchase.
bout Shipment:
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Return & Refund:
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
About Guarantee:
1. 3 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). There is no warranty period for accessories.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
About Feedback:
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
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